Complete Guide 2026

PedidosYa Photo Requirements 2026:Image Size, Specs & Guidelines

The practical guide for restaurant owners across Latin America. Exact photo specs for Argentina, Uruguay, Chile, Peru and beyond, plus how to enhance your menu photos with AI from $1 per image.

By MenuPhotoAI TeamJuly 11, 20269 min read
15
Latin American Countries Served
400+
Cities With PedidosYa Coverage
6MB
Official Maximum Photo File Size
2009
Founded in Uruguay, Delivery Hero Brand

Why PedidosYa Photography Matters

The Latin American reality: PedidosYa is the leading delivery app across much of the Southern Cone and Andean region, owned by Delivery Hero. In a feed where customers scroll dozens of restaurants, the photo is your storefront. A dish that looks fresh, bright and appetising wins the tap, and photo quality is one of the biggest levers a restaurant partner controls.

The Latin American Delivery Opportunity

PedidosYa launched in Uruguay in 2009 and joined Delivery Hero in 2014. It now spans around 15 countries, and it leads the market in Argentina, Uruguay and Chile while competing hard with iFood and Rappi across the region.

  • Strong leadership across the Southern Cone (Argentina, Uruguay, Chile)
  • Coverage in Peru, Bolivia, Paraguay and the Dominican Republic
  • Backed by Delivery Hero, which reported roughly 11M orders per day globally in mid 2025
  • Present in 400+ cities across Latin America

PedidosYa Photo Requirements and Specs

Many restaurant owners search for the exact numbers 720x540, JPG, 20MB. Here is the honest picture: PedidosYa's official help center documents JPG or PNG, with a maximum of 6MB. The 720x540 pixel figure circulates as a minimum enforced by the Partner Portal upload validator but is not confirmed in readable public docs, and the 20MB ceiling is not confirmed either. The safe rule below works across every country portal.

Image Specifications

Confirmed by the official help center:

  • Format: JPG or PNG
  • Maximum file size: 6MB
  • Review: auto validation, then editor approval
  • Content: the dish as the customer receives it

Safe recommendation (covers every portal):

  • Orientation: landscape (horizontal)
  • Minimum size: aim well above 720x540px
  • Target: around 1200x800px or larger, sharp focus
  • Weight: comfortably under 6MB

Note: 720x540px and 20MB are values that circulate in search results and portal validators. They are recommendations to satisfy here, not figures PedidosYa publishes officially. When in doubt, a large sharp landscape JPG under 6MB always passes.

Content Guidelines

Required Elements:

  • Natural, even lighting
  • Sharp focus on the dish
  • Clean, plain background
  • Landscape orientation
  • The product as it truly arrives

Prohibited Elements:

  • Logos or watermarks on the photo
  • Added text, prices or promo banners
  • Collages or multiple dishes in one frame
  • Blurry, dark or low resolution shots
  • Photos that misrepresent the real dish

How to Upload Photos to PedidosYa

There are two official ways to add photos: the Partner Portal (Portal de autogestion) from your computer, or the free Partner Pics app on your phone, which walks you through each shot. Using the Partner Portal:

  1. 1Open the Products (Productos) section and select the item you want to add or replace a photo for.
  2. 2Click the thumbnail that says Agregar foto (Add photo) to open the file picker.
  3. 3Choose a landscape JPG or PNG under 6MB. The portal runs an automatic validation check on upload.
  4. 4If it passes, the image stays in a pending state until the PedidosYa editorial team reviews and approves it.
  5. 5Repeat for every menu item. Consistent, well lit photos across the whole menu build the most trust.

Photography Tips for Popular Latin American Dishes

The region's best sellers on PedidosYa share a challenge: they are often brown, saucy or stacked, which cameras struggle with. A few adjustments per dish make a big difference.

Milanesa, asado and parrilla

Shoot slightly from above at a 30 to 45 degree angle so the crumb or char reads as texture. Warm, natural light keeps the meat appetising rather than grey.

Empanadas and pastries

Group three or four on a plain plate, front lit, with one broken open to reveal the filling. Keep the background neutral so the golden crust pops.

Ceviche and Peruvian plates

Bright, cool daylight preserves the fresh colours of leche de tigre, corn and camote. Shoot close and level to show the moisture and garnish.

Hamburgers, pizza and pasta

Photograph burgers straight on to show the stack, pizza and pasta from above. Steam and glossy cheese sell these, so shoot fresh and fast.

Common PedidosYa Photo Mistakes to Avoid

  • Portrait phone shots. The feed favours landscape. Vertical photos get cropped awkwardly and lose impact.
  • Harsh flash or dim kitchen light. Both flatten the food. Shoot near a window or in even daylight instead.
  • Adding your logo or price on the image. This gets photos rejected in editorial review.
  • Busy backgrounds. Napkins, phones and clutter pull the eye away from the dish. Keep it plain.
  • One good photo and 20 empty items. Menus convert best when every product has a photo, not just the hero dish.

Professional Photography vs AI Enhancement

Cost Comparison Across Key Markets (20 Menu Items)

MarketProfessional SessionAI EnhancementSavings
ArgentinaUSD $150-$350$20 USD85%+ savings
ChileUSD $180-$400$20 USD88%+ savings
PeruUSD $150-$350$20 USD85%+ savings
UruguayUSD $150-$300$20 USD85%+ savings

Professional session ranges are indicative estimates for planning, not fixed quotes. Local rates vary by city and studio.

How MenuPhotoAI Helps

AI Food Photo Enhancement for PedidosYa

AI food photo enhancement takes the phone photo you already have and turns it into a clean, bright, landscape image that meets PedidosYa upload rules. No studio, no scheduling, no logos or text baked in.

What AI Can Improve:

  • Lighting and exposure
  • Colour and freshness
  • Clean, plain backgrounds
  • Sharpness and clarity
  • Landscape, portal ready framing

Key Benefits:

  • Results in minutes
  • 5 free credits to start
  • No photographer to schedule
  • From $1 per image

Frequently Asked Questions

What are PedidosYa photo requirements?

PedidosYa's official help center lists JPG or PNG format with a maximum file size of 6MB. Photos should be landscape, sharp, well lit, on a clean background, and show the product as the customer receives it. Uploads pass an automatic validation check and are then reviewed by the PedidosYa editorial team before going live.

Is the PedidosYa photo size 720x540 pixels and the max 20MB?

720x540 pixels is commonly cited as the minimum accepted by the Partner Portal upload validator, but PedidosYa does not confirm it in its readable public documentation. The 20MB ceiling is not confirmed either: the official help center states a 6MB maximum. To stay safe across every country portal, upload a sharp landscape JPG well above 720x540 pixels and comfortably under 6MB.

How do I upload photos to my PedidosYa menu?

From the Partner Portal (Portal de autogestion), open the Products section, select the product, click the thumbnail that says Agregar foto, and choose the image from your computer. If it passes automatic validation it stays pending until the PedidosYa editors review it. You can also use the free Partner Pics app, which guides you shot by shot.

Which countries does PedidosYa operate in?

PedidosYa was founded in Uruguay in 2009 and has been owned by Delivery Hero since 2014. It operates in around 15 Latin American countries including Argentina, Uruguay, Chile, Peru, Bolivia, Paraguay, the Dominican Republic, Ecuador, Panama and Central America, with particularly strong positions in the Southern Cone.

Can I use AI instead of hiring a photographer for PedidosYa?

Yes. AI food photo enhancement turns your existing phone photos into clean, well lit, landscape images that meet PedidosYa upload rules, at a fraction of the cost of a studio session. MenuPhotoAI gives you 5 free credits to try it, with results in minutes rather than the days or weeks a photographer needs.

Conclusion

On PedidosYa, the photo decides whether a hungry customer taps your restaurant or scrolls past. The rules are simpler than the search noise suggests: a sharp, well lit, landscape JPG or PNG under 6MB, showing the real dish on a clean background, with no logos or text. Do that for every menu item and you have already beaten most of your local competition.

Ready to upgrade your PedidosYa menu? Start with AI enhancement, 5 free credits, results in minutes.

This guide is updated regularly with the latest PedidosYa requirements and Latin American market data. Last updated: July 2026

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